Frequently Asked

Questions

F.A.Q.

Questions you might have BEFORE registering:

How many days per week should my child attend classes?

Our schedule is set up for the convenience of busy families. You can attend as little as one class per week or as many as seven. Consistency and repetition are the key to success; therefore, the more classes per week you can attend the faster the student will learn.

How long will it take my child to learn how to swim?

Unfortunately, there isn’t a universal answer to this question. There are many factors that play into learning to swim. Most of our students continue with us until they graduate, but some parents just want their children to know the basics. Every child learns at their own, individual pace so it’s impossible to determine how long it will take

May I request a specific teacher?

Yes, you may request an instructor and we will do our best to fulfill your request.

Can I get a refund if I decide to cancel after registering?

A $45.00 administration fee will be imposed if cancelation occurs within 3 days of registration or you will recieve store credit.

Do you have a Swim Team?

No

F.A.Q.

Questions you might have AFTER registering:

What should I bring to swim lessons?

Each swimmer needs to have a swimsuit, swimming cap, and goggles. Children who are not potty trained are also required to wear a snug-fitting swim diaper.

Can my child wear a "floatie" to swim lessons?

No, we do not recommend the use of flotation suits since they give parents and new swimmers a false sense of security.

How do I switch to a different day and/or time?

You contact the Aquatics office 24hrs prior to your scheduled lesson. If I miss a class, may I schedule a makeup?

If I miss a class, may I schedule a makeup?

You fill out a makeup form that can be found on our website.

What if my normal class falls on a holiday?

Astoria Sports Complex is closed on all major holidays, and our swim sessions are planned with holidays in mind.

Should the parents be visible during class?

Parents are only allowed on the swimming deck the first and last class. If the child is distracted by seeing Mom or Dad and the teacher is having a hard time keeping the child’s focus, it might be better for the parent to be out of sight.

Do I need to change classes when my child has completed the level of swimming he was assigned?

Every student will recieve a certification of completion and is required to regrister for the next level unless they failed, then they would remain in the same level. The instructors might change, but we try to.